The Diocese of Freiburg had started planning their 2020 online election of parish councils long before the outbreak of the COVID pandemic. However, the initially planned postal voting with 1.6 million eligible voters was cancelled due to the very first lockdown. Martin Müller, pastoral advisor and managing director of the Freiburg Diocesan Council, tells us in a #customerinterview how a remarkable voter turnout was nevertheless achieved in the largest online election to date with POLYAS.

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